Last updated: April 2026
Baan RetireEase Thailand (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we handle the personal data of visitors and enquirers in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
We are a UK-based consultancy connecting British families with homecare providers in Thailand, registered in England & Wales and based in London. For any data protection query, contact us at admin@baanretireeasethailand.com.
Information we collect
- Contact details you provide (name, email, phone) when you request a consultation or email us.
- Details about your care needs that you choose to share with us.
- Technical and usage data collected automatically via cookies and analytics (see our Cookie Policy).
How we use your information
- To respond to your enquiry and provide our consultancy service.
- To match you with suitable, vetted care providers in our network.
- To improve our website and services, and to meet legal obligations.
Our lawful bases for processing are your consent, the performance of a contract or steps taken at your request, and our legitimate interests in operating and improving our service.
Sharing your information
We share relevant details with prospective care providers only with your knowledge as part of arranging your care. We use trusted service providers (for example, analytics and email) who process data on our behalf under appropriate safeguards. We do not sell your personal data.
International transfers
Because we operate between the UK and Thailand, some information may be transferred outside the UK. Where this happens, we take steps to ensure your data is protected by appropriate safeguards.
Your rights
You have the right to access, correct, or erase your personal data, to restrict or object to its processing, and to data portability. To exercise any of these rights, contact us at the email above. You also have the right to complain to the UK Information Commissioner’s Office (ICO).
Retention
We keep personal data only for as long as necessary for the purposes set out above or to meet legal requirements, after which it is securely deleted.
Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page.